The woman surnamed Zhou, did not notice the unwanted “additions” on her wings, until after she had fed them to her young daughter. Her daughter had eaten three of the wings before making the unpleasant discovery.
Zhou wrote on a social media post alongside a photo of the snack with protruding feathers, “A chicken wing overgrown with feathers was fried and then sold, to be sent straight into a child’s mouth!”
She said, “My child is now having nightmares, and whenever she eats she retches.”
The fast food chain had offered Zhou compensation of 10 times the price of the chicken wings plus 300 yuan (P2,320) in meal coupons and cash. But, she refused and instead reported the matter to the local food safety administration.
On April 23, McDonald’s China posted an apology on its official Weibo account, saying it had launched an investigation into the incident.
The message said, “We express our sincere apologies for the product flaw which was not immediately detected by the restaurant and has caused inconvenience for the customer.”
This is not the first time McDonald’s China has been accused of lax food safety standards.
On April 15, the company issued an apology after a customer at its outlet in Changle Airport in Fuzhou, the capital of Fujian province, suffered vomiting, sore throat, and stomach ache after being served milk tea contaminated with disinfectant.